"We had Andy to provide a basic to strategic sales training programmes for several of our sales teams. The feedback from all that took part has been incredible and it has been refreshing to see the change in approach and attitudes since it took place. The team also feel more gelled as a result as it gave them an opportunity to share experiences and work on common goals. The long term result has been a more energised workforce, a focused approach to the sales cycle and an increase in sales revenues for the entire team"
Chris Muscroft, Commercial Director, Highlander UK
I design, develop and deliver a wide range of training workshops and programmes. Whether it's for your senior directors, your up and coming managers, or your front line staff, the key is delivering practical tools and techniques that people can use to make a difference in the business. Here are just some examples of the many topics I deliver. We would always tailor the workshop and / or programme specifically to your needs - you can 'mix and match' to suit your needs.
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MAKING MARKETING WORK
How to take a proactive approach to finding, attracting and keeping the customers that you want.
CREATE 'OUTSTANDING' CUSTOMER EXPERIENCES
Tools and techniques to create personalised customer experiences that 'delight' them.
MAXIMISE YOUR CUSTOMER RELATIONSHIPS
How to build winning relationships that give the best to, and get the best from, the customers that you want.
SELLING FOR RESULTS
Proven (not 'pushy') sales skills for beginners and for experienced sales people.
'REVOLUTIONISE' YOUR BOTTOM LINE
A step by step guide to creating a real profit focus and establishing clear 'Routes To Profitability'.
CONNECT AND COLLABORATE FOR RESULTS
How to take a proactive approach to building winning relationships in and out of your business.
ACCELERATE YOUR LEADERSHIP POTENTIAL
Our highly successful pregramme tjat develops your 'up and coming' leaders and your managers who haven't had much (any!) training.
STRATEGIC LEADERSHIP DEVELOPMENT
Training and development for senior leaders and managers in the areas that count.
BUILDING A WINNING TEAM
The key steps for building, developing and maximising team performance.
MAXIMISING PEOPLE PERFORMANCE AND POTENTIAL
How to get the best out of people.
CREATE A WINNING CULTURE
Proven processes for establishing, embedding and living a culture that creates real competitive advantage.
COACHING AND MENTORING FOR RESULTS
Giving people the tools and techniques to coach and mentor others for results wherever they are in your business.
MAKING INNOVATION WORK
Helping people 'get to grips' with the essentials of innovation and how to make them work in their business.
COMMUNICATING FOR RESULTS
Practical steps people can take to communicate with others whether that's face to face, on the phone or online.
BUILDING EFFECTIVE RELATIONSHIPS
Taking a proactive approach to building and developing relationships, in and out of your business.
IMPROVE CROSS-DEPARTMENTAL WORKING
How to brerak down the silos, improve understanding and develop winning cross-team relationships.
MAXIMISE YOUR TIME, RESOURCES AND EFFECTIVENESS
Proven tools and techniques to improve your effectiveness including prioritising for results, delegating effectively and saying 'No'!
PITCHING, PRESENTING AND PERFORMING FOR RESULTS
Build confidence and competence in an area that so many people are scared of and avoid!
