#3 Create ‘Devoted’ Customers

12 Jun Utilising Technology For Great Customer Experiences – 5 Examples Of Businesses Doing It Right!

Creating a proactive customer-centric organisation, cross departmental collaboration and keeping up with evolving customer expectations are the key challenges that businesses today say they face when it comes to customer service. That's according to the recently published State of Customer Service 2020 report which has over 1500...

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10 Jun Andy’s 3D Thoughts 10th June

How 'Easy' are you and your business? This week's 3D iDeas focus on doing things that make you easier to do business with and have examples of Walmart and Amazon taking a Dramatically and Demonstrably Different approach to making it work for their customers. There's also some ideas...

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20 May Andy’s 3D Thoughts 20th May

It's 'Good News' in this week's 3D iDeas with a couple of stories of entrepreneurs taking a Dramatically and Demonstrably Different approach to employee and customer delight. The news about Julian Richer donating his business to his employees has prompted some great lessons from this 3D entrepreneur; there's...

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25 Mar Andy’s 3D Thoughts 25th March

It's certainly very noisy out there! This week's 3D iDeas highlight what happens in just one internet minute, there's a Dramatically and Demonstrably Different business that creates bespoke suits online and evidence that a personalised customer service approach works! All you need to do is just click on the...

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18 Mar Andy’s 3D Thoughts 18th March

With all the terrible things going on around us in the world, this week's 3D iDeas aim to help lift you and hopefully make you smile. We've got 3 examples of people taking a Dramatically and Demonstrably Different approach to doing things that create lessons for us all,...

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