"We were absolutely delighted to have the opportunity to have Andy present at our annual UK conference. His ability to tailor his message and connect with the audience was outstanding. His ‘3D Thinking’ philosophy really resonated and aligned with our current journey as a business and Andy’s extensive exposure to amazing businesses around the world helped bring a tangible reality and absolutely brought the theory to life, in a thought provoking, humorous and engaging way. I would personally recommend Andy Hanselman to any business, on any scale"
Andrew Thompson, Managing Director
Andy Hanselman is a keynote speaker who helps your customer facing people, your sales teams, your support teams, your operations teams and even your accounts department (hey, this is revolutionary stuff!) deliver ‘outstanding’ customer experiences by ‘Thinking in 3D’ - That means being ‘Dramatically and Demonstrably Different’ from your competitors.
He also helps leaders establish, embed and live a culture that creates real competitive advantage by engaging, empowering and enabling those people to make that ‘Dramatic Difference’ - that's 3D Leadership!
Andy has over 30 years’ experience researching, working with (and learning from) forward-thinking businesses in a wide range of sectors that get ahead, and stay ahead, of their competitors by creating those 'outstanding' customer experiences.
As a stimulating and engaging keynote speaker, he speaks at conferences and events worldwide and has built a strong reputation for his ‘down to earth’ approach offering no-nonsense ‘stuff’ that your people can actually use. No academic theories or ‘magical answers’, but practical, proven ideas, tools and techniques they can apply back in your business immediately.
By sharing ‘real’ examples that resonate with the audience and telling stories that they can all learn from, Andy thrives on interacting with people ensuring that they are challenged, stimulated and motivated. So, yes, he’ll ‘fire up’ your people - but he’ll do more than that.... he’ll equip them with proven tools to make a real difference (a ‘Dramatic Difference’ that is) in your business.
"Andy's keynote address was a highpoint of our Kuwait Service Excellence Conference. He gave us some really valuable and important messages on how, as leaders and managers, we can bring the best out of our team. We were delighted by the positive impact Andy had both on our event and our delegates. Feedback included comments such as "What a keynote", "Amazing presentation - more of this next year please" and many more. His message and material travel well"
Abdul - Quom Ali, Product And Events Manager, Vigor Events, Kuwait
WATCH ANDY IN ACTION...
"Andy was fantastic from my first contact with him through to his presentation on the day and the follow-up afterwards. I’d seen some of his presentations on-line and we were looking for somebody who would get our team thinking differently, who would bring energy to our away-day and facilitate an environment where everybody in the team would learn more about each other. Andy took the time to understand our business and our requirements, and prepared material which hit the nail on the head. Feedback was fantastic and the team regularly refer back to things they learnt from Andy’s presentation and the materials he left us with"
Jonathan Stott, Managing Director
ANDY'S MOST REQUESTED KEYNOTES
Andy has a number of keynotes that he tailors specifically to his audience. Have a look below to get a 'feel' for them - Here's the 4 most requested. ou can mix and match things to suit depending on what you want to achieve at your event. You tell him the issues and challneges the audience faces and and he'll tailor somethung to suit!
In this engaging and challenging keynote, Andy shares how 'Dramatically and Demonstrably Different' 'OUTSTANDING' Customer Experiences! It's all about AUTHENTIC INTERACTIONS that make customers feel valued, come back for more, tell others and spend more. It's ideal for anyone who interacts with customers, internally or externally - that means EVERYONE!
In this keynote, Andy challenges your people to make a 'Dramatic Difference' by Maximising their Customer Relationships! That means 'Giving the best to, and getting the best from the customers you want' and he shares practical ideas they can use to do it. It's ideal for sales people, account managers and anyone responsible for looking after your customers.
In this keynote, Andy shares insights into how forward thinking 3D Leaders create committed, motivated and effective people at every level of their business. He introduces the 8 Characteristics of high performing leaders and how they maximise the potential and the performance of their people by inspiring, engaging, empowering and enabling them to make a 'Dramatic Difference'.
Andy's definition of culture is 'The way we do things around here' and in this keynote, he highlights how 3D Businesses create an 'UBER Culture' that creates real competitive advantage and enviable levels of employee engagement and customer satisfaction and loyalty. Ideal for senior leaders, managers and team leaders and for whole teams when you're looking to launch or reinforce your values
“We booked Andy as the keynote speaker at our Members’ Day. Well prepared, easy to deal with, great thought-provoking presentation relevant to our members backed up with good examples and anecdotes”
Andrew Chalk, Director Of Operations
What Else Andy Does
As well as keynote speaking, Andy runs programmes, workshops, and one-to-one sessions to develop 3D Thinkers at every level of business in the areas of Leadership, Culture, Employee Engagement, Sales and Marketing, Customer Experience, and Business Development. He also facilitates ‘strategic away days’ for leadership teams and delivers one to one coaching for senior business leaders.
3D Demonstrated
Andy's 3D Demonstrated Videos are short, sharp, videos with examples of 'Dramatically and Demonstrably Different' Businesses, ideas, thoughts, and recommendations to help you 'Think in 3D'! Each video includes simple, practical, and 'value adding' things for you to Discover, Delve into, Discuss, Develop, and Do!
Online Learning
Andy has partnered up with The Expert Academy to create some practical and stimulating online training courses that you can access when you like and where you like. There are courses on leadership, maximising people performance, making your marketing work, delivering brilliant customer experiences and revolutionising your profits.
Client Testimonials
"Thank you for your excellent presentation at our conference - it was the one that was talked about all evening! You definitely got everyone 'doing something'!"
Annalese Bones
Hunters Estate Agents"I have been to 5 of Andy's workshops in variou guises over the years and am always impressed by the energetic and engaging way that he brings ideas to life"
Mark Stephens
Entrepreneurial Spark"We used Andy Hanselman Consulting to help with some change management, team building, and sales training. The training was excellent, starting from firstly the way in which Andy spent time with us to spec up the job, secondly through to delivering it in an attention holding and interactive way that provoked thought, and participation, and then finally in following up afterwards to help us deliver changes to the way we worked"
Kevan Shaw
Director"I've known Andy from my previous career in the banking industry. When the club wanted someone to deliver a Leadership & Management course, who knew the industry could relate well to the organisation, Andy came into my mind straightaway. Andy takes time to understand the business needs and deliver a training course that is engaging, informative, and relevant. He's great to work with and very supportive of what you are looking to achieve"
Louise Carpenter
Partnership Account Manager"We had Andy in to provide a basic, strategic sales training programme for several of our sales teams. The feedback from all that took part has been incredible and it has been refreshing to see the change in approach and attitudes since it took place"
Chris Muscroft
Technical Services Director"Andy is an engaging and highly entertaining speaker who brings business sense to the benefits of delivering an exceptional customer experience!"
David McKown
Director"When it comes to gripping the attention of an audience, Andy is a cosummate professional! His knowledge of leadership and organisational culture is fantastic"
Steve Taylor-Smith
Development Director"We engaged Andy to run a presentation and pitching skills workshop for our MBA students. He was working with a group who had only met a few days earlier, they can an average of 10 years work experence and th group of 44 consisted of 19 nationalities; so a challenge! Andy came out to meet me prior to the training to talk through options and get a good sense of what we were wanting to achieve and find out a little about the group. We couldn't have had anyone better than Andy, his relaxed professionalism put the whole group at ease, by the end of the day those who were nervous no longer were! Andy took the students on a well-structured journey throughout the day that consisted of short presentations and practical breakout sessions, no-one was left behind. Would we recommend him... you bet!"
Ian Proctor
Executive Education Manager"Andy was fantastic from my first contact with him through to his presentation on the day and the follow-up afterwards. I’d seen some of his presentations on-line and we were looking for somebody who would get our team thinking differently, who would bring energy to our away-day and facilitate an environment where everybody in the team would learn more about each other. Andy took the time to understand our business and our requirements, and prepared material which hit the nail on the head. Feedback on the day was fantastic and the team regularly refer back to things they learnt from Andy’s presentation and the materials he left us with – I certainly don’t think anybody’s missed any moonwalking bears since we met Andy!"
Jonathan Stott
Managing Director"Andy's masterclass on the creation of an UBER culture was one of the highest rated presentations by my leadership grop of SME owner directors; and that is after more than sixty other presentations over the years!"
Denis Kaye
Founder"All really enjoyed the day and feel really valued and keen to learn and develop the leadership strengths delivered. They feel refreshed"
Kevin Elliott
Business Partner"It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make business think completely differently is so refreshing"
Alex Alway
Group Chief Executive"At Future Life Wealth Management we believed we were good at what we did, but that wasn’t enough, we wanted to become great, be different and stand out. We engaged Andy to support our team with Group and one to one training. Under Andy’s guidance I have seen team members grow personally and professionally, their confidence bloom, accept more responsibility for the actions they take, and have pride in being a member of our team. The rewards have transferred into increased turnover and profit margins, and a collective tone and support, all clients and colleges can enjoy and see. As a return on investment, it is probably been one of the best decisions I have made"
Jill Thomas
Managing Director“It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make businesses think completely differently is so refreshing"
Karen Mitchell
Senior Customer Service Manager"Andy's informal and charismatic delivery was engaging throughout the whole programme and it provided me with a fresh perspective on ways I can improve Crown Labels"