“I was told you were good and you were…. The lack of jargon and real examples really made me think. Thoughtful. Relevant. Brilliant!”
Malcolm Norman, Regional Relationship Manager, Specsavers
Andy provides real insights into 3D Businesses, 3D Leaders and 3D Thinkers – what they do and how they do it! He shares his 27 years of experience, researching, working with and learning from winning businesses and their leaders… It’s about delivering brilliant customer experiences, creating committed, motivated and effective people and how the leaders create a culture that supports this and make it happen.
No ‘magical answers’ or any of that ‘Do these 63 things and everything will be great….’ stuff, but practical ideas, tools and techniques to help businesses, their leaders and their people get ahead, and stay ahead, of their competitors in this fast moving world!
Here are just some of the topics and themes Andy is asked to deliver…….. (They are just ‘examples’ – he can mix, match and merge things to suit you and your audience!)
(simply click on the image for more info on each topic)
LEADERSHIP, EMPLOYEE ENGAGEMENT AND CULTURE
CREATE DELIGHTED CUSTOMERS, MAXIMISE CUSTOMER RELATIONSHIPS AND OPPORTUNITIES!
INNOVATION, BUSINESS IMPROVEMENT AND DIFFERENTIATION!
WHO DOES HE DELIVER HIS KEYNOTES TO?
Anyone who can make a difference in your business! It can be the business leaders, directors, and senior managers, it can be the front line staff who ‘make it happen’, or it can be a mix.
Andy designs and delivers a presentation tailored specifically to the audience based on the issues and challenges they face.
No two presentations are the same – You tell him what those issues and challenges are and he’ll deliver something specific that ‘hits the spot’!!!
WHO HAS HE WORKED WITH AND FOR?
“It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make businesses think completely differently is so refreshing. Andy attended a briefing meeting to understand the message I wanted to relay to my team and then developed an hour – long presentation. He delivered it with humour, passion and thought provoking elements ensuring that captured the audience with participation and engagement. Andy delivered a presentation which allowed us as a team to think ‘dramatically and demonstrably differently’ on how we will deliver customer service for the future!”
Karen Mitchell – Senior Customer Service Manager at B.Braun Medical Ltd
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(+44) 114 243 4666