What Andy Speaks About….

It’s about MARKETING, it’s about CUSTOMER SERVICE, it’s about INNOVATION, and it’s about the LEADERSHIP and CULTURE needed to make it happen!

No ‘magical answers’ or any of that ‘Do these 63 things….’ stuff, but real insights into 3D Businesses – what they do and how they do it! It’s about helping your business and your people get ahead, and stay ahead, of your competitors.

Here are the top 10 topics and themes I am asked to deliver……..

(simply click on the image for more info on each topic)

1. Create Customer Delight!

2. Think In 3D!

3. Culture As Competitive Advantage!

4. The 7 Characteristics Of 3D Businesses

5. Maximising Leadership Performance!

6. Making Marketing Work

**7. Forget CRM, Think MCR! Maximise Your Customer Relationships**

8. Make Innovation Work – No ‘Blue Sky Thinking’ Required

9. It’s All About The People, Stupid!

It’s often a combination of these things (and other things too!)

I tailor all my presentations to suit the audience in terms of their roles in the business, their mix and the issues and challenges they face!

10. Show Me The Money! Revolutionise Your Bottom Line

You tell me what those issues and challenges are and I’ll deliver!!!

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(+44) 114 243 4666