A 3D Way To Resign! It’s A Piece Of Cake!

Posted in: #2 Establish A Dramatic Difference
Resignation Cake

When Chris Holmes quit his job to be a baker he did it in quite an innovative way. He resigned by cake! He quit his job at Stansted Airport by baking his colleagues a resignation cake and delivered the cake to “The Management” at the Border Force in Stansted on his birthday yesterday. The white iced cake reads:...

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Andy’s 3D Thoughts 25th March

Posted in: #2 Establish A Dramatic Difference, #4 Forget CRM - Think MCR!, #5 Build An 'UBER' Culture!

Here we go with this week’s 3D Thoughts! As ever, it’s 3 iDeas in around 3 minutes to get your week off to a great start! No need to download anything! Just click, listen and then DO something! Don’t forget, so you never miss one again (and so you can listen when and where you...

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Yo! Dis Gizoogle Website Is Deffo 3D Innit Bro?

Posted in: #2 Establish A Dramatic Difference
Gizoogle

Yo! Is you ‘maximisin yo leadershizzle’ or ‘bustin competitizzle advantage’? No idea what I’m talking about? Well you’re obviously not ‘down with the kids’! Sometimes you come across something that’s just a bit of pointless fun and I’ve just found it! Here is a Dramatically and Demonstrably Different website that is just that – a...

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Networking Is Definitely Not ‘Not Working’! It’s Worth £9.45 Billion!!!

Posted in: #2 Establish A Dramatic Difference, #4 Forget CRM - Think MCR!
Business Cards

In this ever more fast moving, interconnected ‘social’ world, face to face networking is still seen as a critical marketing tool to UK businesses. So much so, that it generates an estimated £9.45 Billion of business for the country’s small and medium sized businesses!!! That’s according to a new report that suggests that people still...

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Andy’s 3D Thoughts 19/11/12

Posted in: #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR!

Here are this week’s 3D Thoughts – As ever, just click on the icon below for your 3 iDeas in around 3 minutes – no need to download anything! Just click, listen and then DO something! Don’t forget, so you never miss one again (and so you can listen when and where you want!), then...

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Ushuaia Beach Hotel Creates Customer Delight At The Touch Of A Button!

Posted in: #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, General

3D Businesses are easy to buy from! It’s an ingredient of 3D Characteristic #3 Create Delighted and Devoted Customers, and the Ushuaia Beach Hotel in Ibiza is leading the way in doing that by using technology to create a Dramatic Difference that certainly raises the bar! This forward thinking hotel allows payment by finger! Biometrics and...

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Customer Service Via Social Media? Channel Your Energies Effectively!

Posted in: #4 Forget CRM - Think MCR!
l

49% of customers wanting help from a company’s customer service team contact them by email and 43% picked up the phone! That’s according to a new report commissioned by Rakuten’s Play.com, That might not be particularly revalatory, but what is, is the differences of approach to airing customer complaints by different age groups, and it’s...

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Andy’s 3D Thoughts 23rd July

Posted in: #2 Establish A Dramatic Difference, #4 Forget CRM - Think MCR!

Here are this week’s 3D Thoughts – 3 iDeas in around 3 minutes. There’s no need to download anything – as ever, simply click on the icon below to listen Alternatively, go to iTunes and subscribe so you never miss one again! listen to ‘Andy’s 3D Thoughts 23/07/12’ on Audioboo Links: Bradley Wiggins – ‘Le Gentleman’...

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Ostrich, Magpie, Lion – What Sort Of Social Media Animal Are You?

Posted in: #4 Forget CRM - Think MCR!
Ostrich

        There’s a fantastic new report out that highlights different businesses approach to social media. Although Aberfield Communications great insight into how businesses are maximising social media (or aren’t!) focuses on the 150 largest businesses here in Yorkshire, there are real lessons to be learned for every business – even those outside...

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Andy’s 3D Thoughts 16th July

Posted in: #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR!, #5 Build An 'UBER' Culture!

Here they are – this week’s 3D Thoughts. There’s no need to download anything – as ever, simply click on the icon below to listen Alternatively, go to iTunes and subscribe so you never miss one again! listen to ‘Andy’s 3D Thoughts 16/07/12’ on Audioboo Links: Customer Disappointment To Customer Delight – Lessons From O2...

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