Here are this week’s 3D Thoughts! It’s 3 iDeas in around 3 minutes! No need to download anything! Just click on the icon below, listen and then DO something! Don’t forget, so you never miss one again (and so you can listen when and where you want!), then subscribe via iTunes here. listen to ‘Andy’s...
Andy’s 3D Thoughts 20th May
Posted in: #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #5 Build An 'UBER' Culture!
Hubspot: ‘Compromising On Culture Is Mortgaging The Future’!
“You’re going to have a culture anyway. You can and should influence it – so why not build the one you love?” Those are the words of Dharmesh Shah, the co-founder of of HubSpot. Like many businesses, culture wasn’t always something that they focused on: “In the early years of HubSpot we didn’t talk about culture...
Innovation? We’re About Average! Actually, We’re Below Average!
Posted in: #7 Keep Working ON!, General
Businesses in the UK are very average when it comes to innovation! That’s according to a new survey of innovation around the world, The Kenexa WorkTrends survey which shows that UK businesses are slightly better than average when it comes to encouraging the trying of new things, but we’re behind when it comes to actually doing it!...
Andy’s 3D Thoughts 25th March
Posted in: #2 Establish A Dramatic Difference, #4 Forget CRM - Think MCR!, #5 Build An 'UBER' Culture!
Employee Engagement: Create A Better ‘Offer’ Before They Get One!
Posted in: #1 Get That Vision Thing!, #5 Build An 'UBER' Culture!
Increasing expectations, greater choice and a stronger willingness to move on – sound familiar? Those are the challenges that many businesses say they face when it comes to retaining customers. Interestingly, it’s not just customers who are saying these things – so are employees! A new report suggests that even though 58% say that they are ‘satisfied’ in their...
Andy’s 3D Thoughts 11th February
‘Happy’ Staff Are Simply Not The Answer!
Posted in: #1 Get That Vision Thing!
Having good working relationships is the most fulfilling part of a job! That’s according to a new report into UK workplaces. Apparently 42% of workers feel that positive relationships helped them feel good at work! The survey by support charity Samaritans and Simplyhealth revealed that the key factors for success in this area were: Positive relationships...
Great News For UK Managers – You’re Better Than You Were In 2004!
Posted in: #1 Get That Vision Thing!, #5 Build An 'UBER' Culture!
At last, here’s some good news for the UK’s business leaders - we’re doing a better job than we were 9 years ago! That’s according to a new report The Workplace Employment Relations Study which was last carried out in 2004. This Government sponsored study explores the current state of workplace relations and the highlights include increases in…. - Job satisfaction...
Andy’s 3D Thoughts 21st January
Posted in: #1 Get That Vision Thing!, #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, General
Here are this week’s 3D Thoughts! Sorry, we’re a day late – blame the snow! Anyway, as ever,here are 3 iDeas in around 3 minutes to get your week off to a great (slightly late!) start! No need to download anything! Just click, listen and then DO something! Don’t forget, so you never miss one again...
Want To Give Great Customer Service? Recognise Recognition Works!
Posted in: #5 Build An 'UBER' Culture!, General
Just back from hosting a management conference for Parkdean Holidays, and a key topic was ‘recognition’ and how we can demonstrate to our people that we care for them. It was evident from the enthusiasm and passion in the room, that the Parkdean managers DO care about their people – the challenge, as in many...
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