dramatically and demonstrably different Tag

04 Aug Andy’s 3D Thoughts 4th August

 Here are this week's 3D Thoughts! As ever, it's 3 iDeas in around 3 minutes to help you improve your business competitiveness! This week's include ideas on 'innovation in  action' by solving customers' problems and evidence of the pace of change we're up against with...

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29 Apr Creating Customer Delight? A Great Example From Southwest Airlines!

Delivering remarkable customer experiences is a fundamental characteristic of successful businesses. How do they do it? Well a key factor is certainly centred around engaging, empowering and enabling their front line people to make it happen!  It's something I talk about and encourage in my seminars and conference speeches and one of...

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23 Dec Andy’s Christmas 3D Thoughts 23rd December

Ho, Ho, Ho! Here are this week's 3D Thoughts - iDeas to help you improve your business competitiveness and competence in around 3 minutes! And today it's a Christmas special where we see how Father Christmas highlights the 7 Characteristics of 3D Businesses! There's no need to download...

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