customer experience Tag

31 Oct Andy’s 3D Thoughts 31st October

Here are this week's 3 iDeas to help you create competitive advantage by taking a Dramatically and Demonstrably Different approach. There's a nice example of a simple personalised customer experience from Sheffield Theatres, news of how Facebook will be making things even easier for your customers and a...

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24 Oct Andy’s 3D Thoughts 24th October

It's 3 iDeas time! Ideas to help you create competitive advantage by taking a Dramatically and Demonstrably Different approach. There's news about a huge drop in visits to retailers, a great example of customer delight from Lego and how to not hire jerks by finding people that fit your culture.   As...

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