customer experience Tag

26 Nov Andy’s 3D Thoughts 26th November

A Dramatically and Demonstrably Different way of doing insurance - that's Lemonade and lessons from their 'disruptive approach' are one of this week's 3D iDeas! Also, an idea to 'remove your blind spots' and discover how others see things, and the proven benefits of developing effective performance...

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03 Sep 7 Lessons In Creating 3D Customer Experiences From 7 US Businesses

Well, we're back from the United States and we've had a wonderful time, but just to show that it wasn't all holidays, here are 7 lessons from some forward thinking businesses who are delivering Dramatically and Demonstrably Different customer experiences which are worth sharing. They're...

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13 Aug Andy’s 3D Thoughts 13th August

This week's 3D iDeas are 'special' as they feature a very special man with a very special business. We were very lucky to visit John's Crazy Socks in Huntington, New York last week, and it truly is a Dramatically and Demonstrably Different business. They Demonstrate all 7 Characteristics of...

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13 Aug John’s Crazy Socks – Making A Dramatic Difference By Being Dramatically Different!

John Lee Cronin is a truly inspirational entrepreneur. John, who has Down Syndrome, co-founded his business John's Crazy Socks with his father Mark and between them they have built a $multi million turnover business in less than 2 years by spreading happiness through socks! We had...

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