customer delight Tag

05 Jun Ariana Grande Demonstrates She’s A Real 3D Thinker

Ariana Grande's performance at the spectacular One Love Manchester show yesterday taught me a few things. First of all, I'm getting old and didn't know who quite a few of the artistes were, secondly, the power of a 23 year old woman with a vision...

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22 May Andy’s 3D Thoughts 22nd May

How do you create more opportunities with your customers? You solve their problems! This week's 3 iDeas highlight some great examples of businesses that solve customers problems - some might be problems that you didn't even know you had! Whether it's helping 'delight' your customers, providing...

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27 Mar Mine’s A Pint – Wetherspoons Make It Easy To Delight Their Customers!

In a world where customer expectations are ever increasing, the challenge for many businesses is finding ways to respond to customers quickly and personally. Traditionally, a great source of customer delight was front line staff remembering a customer's previous order and responding accordingly, and for...

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06 Feb Andy’s 3D Thoughts 6th February

Here are this week's 3 iDeas to help you take a Dramatically and Demonstrably Different approach to the way you do business. There's some research into how everyone's Linked In descriptions are the 'same as',  a brilliant example of using technology to create a wonderful customer experience and a simple...

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