choose em or lose em Tag

11 Jul Dog TV – Now That’s Doggone Dramatically and Demonstrably Different!

The rise of the internet and today's interconnected world means that many successful businesses focus on niche customer groups and specific types of customers wherever they may be. They recognise that they don't have to be 'all things to all people' and successfully provide very niche products and services targeted...

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08 Aug Do You Have Customers From Hell?

'The customer is always right' is one of those oft quoted statements that  I totally disagree with. Of course, it's about customers, of course, it's about giving great service, and of course, it's about creating 'delighted' and 'devoted' customers. It's also about it making 'commercial...

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