added value Tag

03 Aug Create Conversations With Your Customers, Your People… and Yourself! 50 ‘Prompts’ To Help…

Research consistently shows that customers feel that suppliers don't listen to them, employees feel that bosses don't appreciate and value them and many business leaders say they can't create the time to listen to themselves and 'think'! We all get caught up in the day to...

Read More

10 Mar Studying The Competition

Thanks to all those who attended my lecture this morning at The University Of Sheffield - it was great to see so many there first thing on a monday morning!. You'll see the slides have been uploaded here. Looking forward to seeing...

Read More