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24 Mar 20 Ideas For Building Trust

“In a time of universal deceit, telling the truth is a revolutionary act” George Orwell Building trust with customers is a fundamental principle of maximising customer relationships. Here’s an article I wrote that has been posted on the Customer Collective website that seems to have...
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06 May 20 Tactics For Building Trust

The best businesses build trust with their customers. Here’s some simple tactics that could help you build trust with me as a customer: A handwritten personal note A phone line direct to you (or your mobile) When your people say ‘Good morning Andy, we were expecting...
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