12 Nov Andy’s 3D Thoughts 12th November

Great customer experiences from front line people on Trans Pennine Express and Easy Jet feature in this week's 3D iDeas! As does HMRC and their Dramatically and Demonstrably Different way of saying 'Sorry'. Plus, at this time of remembrance, there are some examples of innovation from...

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27 May Maximising Leadership Performance With Santander

Another great session with Santander yesterday at their Breakthrough Masterclass at The York Army Museum.  The topic was 'Maximising Leadership Performance' and we explored how winning businesses leaders 'Get That Vision Thing' and engage their people to maximise performance. For those that came along (and for those...

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