Archive for the 'General'

Improve Your Customer Experience – Book Your Place In The Queue Virtually!

March 1st, 2013 by Andy

Ever been frustrated, bored, irritated queuing...
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Posted in #3 Create 'Devoted' Customers, General | No comments

Customers Prefer To Stick – Great Customer Service Helps Them Do It

February 21st, 2013 by Andy

Only 27% of UK customers would switch utilities,...
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Posted in #4 Forget CRM - Think MCR!, General | No comments

PJ Taste’s Dramatic Difference – It’s Demonstrated InThe Detail!

February 7th, 2013 by Andy

A ‘Dramatic...
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Posted in #2 Establish A Dramatic Difference, General | No comments

Andy’s 3D Thoughts 28th January

January 28th, 2013 by Andy

Here are this week’s 3D Thoughts! As ever,here...
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Posted in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #5 Build An 'UBER' Culture!, General | No comments

Andy’s 3D Thoughts 21st January

January 22nd, 2013 by Andy

Here are this week’s 3D Thoughts! Sorry,...
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Posted in #1 Get That Vision Thing!, #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, General | No comments