Focusing on Profitability in the North East

Really enjoyed the ‘Focusing on Profitability’ seminar I did for over 70 North East entrepreneurs with the Entrepreneurs Forum this morning – it was good to see some new faces as well as old, and very interesting to hear people’s ideas and views. 

You can access the slides here (as of course can anyone who didn’t go!), and if you’re interested in buying the ‘Revolutionise The Profitablity Of Your Business’ Book (paperback or as an e-book) then click here. That’s called ‘selling on’!!!

See you on September 15th for the next Entrepreneurs Forum event I’m doing – ‘Creating and Keeping Customers in Tougher Times’.

That’s called ‘selling on’ too!

A Pleasant Time In Doncaster!

Thanks very much to everyone who came to the Doncaster Chamber Executive Dinner last night at the Mount Pleasant Hotel. You’ll see I’ve uploaded the slides from my presentation – feel free to download them and use them at will! Here’s a link to a toolkit you may find useful too. ‘Scriptease – Uncovering Your Business Frailities’ is a paper I wrote cocvering some of the issues we discussed.

Studying The Competition

Thanks to all those who attended my lecture this morning at The University Of Sheffield – it was great to see so many there first thing on a monday morning!. You’ll see the slides have been uploaded here. Looking forward to seeing

An Excellent Time at Service Excellence 2008

Thanks to everyone who came along to Service Excellence 2008. What a day! The contributions were amazing. It was great to be part of such a successful event. I’ll post some of my thoughts once I’ve gathered them from being bombarded with so many ideas! In the meantime, here’s the link to

Rocking in Rotherham!

Thanks to everyone who came along to the Business

Banking On Success!

Great to meet everyone at the

Magnificent Manchester!

Thanks to all those who attended the Institute Of Sales and Marketing Management Regional Seminar at Old Trafford in Manchester. Sorry the projector didn

An ACE Bunch In Bolton!

It was great to meet all the members of the Academy For Chief Executives Group 18 in Bolton this morning – a really good bunch of forward thinking business leaders.

Thanks for all your contributions and ideas. Here are the slides from my presentation – feel free to download them and use them.

For those that are interested, here’s a link to some of the Frederick Reicheld stuff on the Net Promoter Score we discussed.