#6 Keep In Control

20 Oct Andy’s 3D Thoughts 20th October

Here are this week's 3D Thoughts and, as ever, it's 3 iDeas in around 3 minutes to help you improve your business competitiveness. This week's iDeas highlight the 7 Characteristics Of 3D Businesses, some revealing statistics on attitudes to customer experience and action you can...

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20 Jan Customer Service And The Bottom Line – Businesses Fail To Connect!

82% of European companies believe that customer service is ‘very’ or ‘moderately’ important to their financial performance. According to a new report by BDO International, 60% of European companies admit that poor customer service has had a clear, significant impact on their financial performance! The report highlights that: 28% have...

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23 Dec Andy’s Christmas 3D Thoughts 23rd December

Ho, Ho, Ho! Here are this week's 3D Thoughts - iDeas to help you improve your business competitiveness and competence in around 3 minutes! And today it's a Christmas special where we see how Father Christmas highlights the 7 Characteristics of 3D Businesses! There's no need to download...

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