#5 Build An ‘UBER’ Culture!

05 Jan ‘Appy New Year For Great Customer Experiences!

Two of the key 'ingredients' of Dramatically and Demonstrably Different businesses are 'being easy to buy from and deal with', and 'ongoing engagement' with customers. Here are 3 'apps' that I think highlight the way things are going when it comes to creating great customer experiences. The first is from...

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22 Dec Exclusive!: A Remarkable Interview With Santa’s Elves!

You may remember last year that we got an exclusive interview with Santa Claus when he explained his approach to creating Customer Delight (Watch it here if you missed it!). Well, this year, we've managed to have a word with some of his team! Does...

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15 Dec 3 More Of ‘The 12 Ways Of Difference’!

Here are 3 more Dramatically and Demonstrably Different businesses for you to see as part of our 'festive' 12 Ways Of Difference! We showed you the the first 3 earlier this week (you can see them here if you missed them!) and there are another 6 to...

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