#3 Create ‘Devoted’ Customers

22 May Andy’s 3D Thoughts 22nd May

How do you create more opportunities with your customers? You solve their problems! This week's 3 iDeas highlight some great examples of businesses that solve customers problems - some might be problems that you didn't even know you had! Whether it's helping 'delight' your customers, providing...

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10 Apr Andy’s 3D Thoughts 10th April

Standing out from the crowd is a challenge for every business and this week's 3 iDeas aim to help you take a Dramatically and Demonstrably Different approach to doing that. We've got 3 iDeas on the amount of 'noise' that's actually out there, how the CEO of Gap saw through all...

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27 Mar Mine’s A Pint – Wetherspoons Make It Easy To Delight Their Customers!

In a world where customer expectations are ever increasing, the challenge for many businesses is finding ways to respond to customers quickly and personally. Traditionally, a great source of customer delight was front line staff remembering a customer's previous order and responding accordingly, and for...

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