Andy Hanselman | #2 Establish A Dramatic Difference

10 Dec Andy’s 3D Thoughts 10th December

Posted at 10:48h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #7 Keep Working ON! by Andy 0 Comments

0 Likes

Royal Mail are it again - another nice example of customer delight from them is one of this week's 3D iDeas! There's also news about how the NHS is 'modernising' in a not so Dramatically and Demonstrably Different way - there is a lesson in there for us...

03 Dec Andy’s 3D Thoughts 3rd December

Posted at 12:31h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #7 Keep Working ON! by Andy 0 Comments

0 Likes

Two great examples of customer delight are part of this week's 3D iDeas! There's one from Royal Mail and there's one from McDonalds! Also, lessons from two brilliant 3D Thinkers who we lost last week and who took a Dramatically and Demonstrably Different approach to politics and...

27 Nov Baroness Trumpington RIP – A Good Old Fashioned 3D Thinker!

Posted at 16:03h in #1 Get That Vision Thing!, #2 Establish A Dramatic Difference by Andy 0 Comments

0 Likes

Baroness Trumpington, the Dramatically and Demonstrably Different member of the House Of Lords has sadly passed away at the age of 96. Although I might not necessarily have agreed with all her politics, she really was a favourite of mine - a real 'disrupter' who...

26 Nov Andy’s 3D Thoughts 26th November

Posted at 10:05h in #1 Get That Vision Thing!, #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers by Andy 0 Comments

0 Likes

A Dramatically and Demonstrably Different way of doing insurance - that's Lemonade and lessons from their 'disruptive approach' are one of this week's 3D iDeas! Also, an idea to 'remove your blind spots' and discover how others see things, and the proven benefits of developing effective performance...

19 Nov Lessons From Lemonade – Ensuring A 3D Approach To Insurance!

Posted at 14:25h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR! by Andy 0 Comments

0 Likes

Have you ever felt frustrated how long it takes to sort out an insurance claim? Have you ever been unhappy with the form filling and paperwork? Have you ever 'stretched' a claim? (Don't worry you don't have to answer that one - but the evidence...

05 Nov Andy’s 3D Thoughts 5th November

Posted at 14:41h in #2 Establish A Dramatic Difference, #4 Forget CRM - Think MCR!, #5 Build An 'UBER' Culture!, #7 Keep Working ON! by Andy 0 Comments

0 Likes

Robots, AI, emotion analytics and I-O Science - No, I haven't got overexcited after this week's Doctor Who, but these are the themes for this week's 3D iDeas! It's all about how businesses are maximising AI to create real competitive advantage and there are some...

05 Nov Want To Enhance Customer Experiences? ‘AI’ is Definitely ‘3D’!

Posted at 11:30h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR! by Andy 0 Comments

0 Likes

AI, robots, automation, big data - Do you know how they will impact on you, your business, your employees and your customers? Do you know how they ARE impacting on you, your business, your people and your customers because the odds are that they are,...

29 Oct Andy’s 3D Thoughts 29th October

Posted at 10:51h in #1 Get That Vision Thing!, #2 Establish A Dramatic Difference by Andy 0 Comments

0 Likes

What makes a great manager? Well, Google have spent 10 years researching what makes a great boss and that's just one of this week's 3D iDeas! There's also news about how Classic FM is solving one group of its customers' problems and news of a brilliant...

22 Oct Andy’s 3D Thoughts 22nd October

Posted at 13:48h in #1 Get That Vision Thing!, #2 Establish A Dramatic Difference, #5 Build An 'UBER' Culture!, #7 Keep Working ON! by Andy 0 Comments

0 Likes

Would you and your people recommend your business to others? Apparently only 47% of UK managers would! What that means and what you can do about it is just one of this week's 3D iDeas! There's also a simple way to get feedback and find what...

08 Oct Andy’s 3D Thoughts 8th October

Posted at 08:02h in #2 Establish A Dramatic Difference, #5 Build An 'UBER' Culture!, #7 Keep Working ON! by Andy 0 Comments

0 Likes

This week's 3D iDeas will definitely help you 'Think Outside The Box'! They include the list of the most irritating business buzzwords, a Dramatically and Demonstrably Different approach to university education and a wonderful example of making new employees feel welcomed! As ever, just click on the image to listen...