Andy Hanselman | #2 Establish A Dramatic Difference

30 Jul Andy’s 3D Thoughts 30th July

Posted at 11:54h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR! by Andy 0 Comments

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How effective is your sales and marketing? This week's 3D iDeas highlight 5 Key Lessons to maximise your efforts in this ever more competitive Dramatically and Demonstrably Different world! As ever, you don't have to download anything, just click on the image below, listen and ...

26 Jul Maximising Your Sales Effectiveness In A Competitive World – 5 Key Lessons

Posted at 14:17h in #2 Establish A Dramatic Difference, #4 Forget CRM - Think MCR! by Andy 0 Comments

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58% of business sales leaders say that new customer acquisition is their key challenge and it's followed by finding and keeping top sales talent (45%) and 37% say that keeping and growing existing customer relationships is their third challenge. That's according to a report by...

23 Jul Andy’s 3D Thoughts 23rd July

Posted at 10:39h in #2 Establish A Dramatic Difference, #5 Build An 'UBER' Culture! by Andy 0 Comments

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Do you recruit for 'culture fit'? This week's 3D iDeas include evidence that lots of businesses are failing to recognise the power and benefits of recruiting for culture fit, how you can do it, and there are lessons from the Brownies on how to reward the behaviours...

25 Jun Andy’s 3D Thoughts 25th June

Posted at 08:45h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #5 Build An 'UBER' Culture! by Andy 0 Comments

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Creating Great Customer And Employee Experiences is something that 3D Businesses Do consistently and this week's 3D iDeas highlight 2 examples of winning businesses taking a Dramatically and Demonstrably Different approach to delivering . As well as news about what employees want from their workplace, there's a story about how...

22 May Andy’s 3D Thoughts 22nd May

Posted at 13:29h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #5 Build An 'UBER' Culture! by Andy 0 Comments

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Wow, that was a spectacular weekend wasn't it? Great to see a Dramatically and Demonstrably Different approach to a Royal Wedding and congratulations to Harry and Meghan! It's a day late, but it is 3D Thoughts time and this week's 3D iDeas include news on Club 18-30...

30 Apr Andy’s 3D Thoughts 30th April

Posted at 08:07h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR!, #5 Build An 'UBER' Culture! by Andy 0 Comments

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It's 3D Thoughts time and this week's 3 iDeas include a Dramatically and Demonstrably Different bank - that's Monzo. There's also another innovation from Amazon to improve the customer experience and news that toxic company culture is costing the UK economy £23.6 Billion a year! As ever, you don't have...

26 Apr Monzo – 7 Lessons From A Truly 3D Bank!

Posted at 18:53h in #1 Get That Vision Thing!, #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #4 Forget CRM - Think MCR! by Andy 0 Comments

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I opened a bank account this morning in 3 minute 24 seconds from the comfort of my own desk! Now, THAT'S being Easy To Buy From which is a key ingredient of 3D Characteristic #3: Create Delighted And Devoted Customers and Monzo Bank is a...

23 Apr Andy’s 3D Thoughts 23rd April

Posted at 09:02h in #2 Establish A Dramatic Difference by Andy 0 Comments

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It's a Dramatically and Demonstrably Different 3 iDeas offers this week, because there aren't 3 of them, but 10! Yes, that's '10'! No, I'm not expecting you to take them ALL on board, but go on, pick just one and DO something! As ever, you don't have to download anything, but you...

20 Apr 20 Leadership iDeas To Help You Not Just ‘Think In 3D’ But ‘DO in 3D’!

Posted at 15:46h in #2 Establish A Dramatic Difference by Andy 0 Comments

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We work with lots of business leaders helping them 'think strategically' and develop their vision and long term picture of the future, and it's something we help and encourage people who come on our leadership programmes. However, sometimes it can be useful to 'Just simply...

19 Mar Andy’s 3D Thoughts 19th March

Posted at 08:15h in #2 Establish A Dramatic Difference, #3 Create 'Devoted' Customers, #5 Build An 'UBER' Culture! by Andy 0 Comments

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It's 3 iDeas time to help you think Dramatically and Demonstrably Differently in the way you lead and drive your business forward. They include some innovative ideas for 'onboarding' your people, a lovely example of customer delight from Aer Lingus and some sad news for the people of...