17Jan Chaos at the Check in?

The Budget Airlines are up in arms about the extra tax that has to be paid on flights after February 1st. They’re threatening to stop people flying if they don’t pay, even though they have already paid their fares. I know some people have had ‘strongly worded’ emails about this, but there does appear to be some ‘vagueness’ about we must pay, or they ‘would like us’ to pay. Even when you offer to pay, some arent ‘easy’ to do business with.

Easy Jet recently emailed someone I know to inform them that the flight they’d already booked was subject to a tax increase and that they had to pay the extra within 10 working days. The link on the email didn

Read More

04Jan 2007 -New Year, New Ideas!

Away on holiday in Portugal at the moment, but back in the UK from January 9th.

Really looking forward to a great new year with lots of new ideas (and some old ones!). There’s plenty happening in 2007. Look out for a redesigned website, a new book, a video, and ‘Andy’s Blog’, regular rants and raves on competitiveness and how businesses get and stay ahead.

In the meantime, all the best for the New Year, and here’s to a successful 2007 for us all.

Read More

19Dec Time Magazine’s ‘Person Of The Year’? It’s YOU, apparently!

More evidence that the consumer is in control comes from Time Magazine’s choice of it’s Person Of The Year.

This year, it’s YOU! Their asertion that YOU control the Information Age and the democratisation of the media through the likes of You Tube, Wikepedia, MySpace and the millions of Blogs published daily has changed the world that we live and communicate in.

There’s some great examples and stories to support this here.

My choice, for what it’s worth, isn’t you, but David Walliams of Little Britain fame for his amazing swim across the English Channel.

Who’s Yours?

Read More