Two great examples of customer delight are part of this week’s 3D iDeas! There’s one from Royal Mail and there’s one from McDonalds! Also, lessons from two brilliant 3D Thinkers who we lost last week and who took a Dramatically and Demonstrably Different approach to politics and life – there are lessons in there for us all.
As ever, just click on the image to listen – it’s all in around 3 minutes…..
- RIP Baroness Trumpington – A Real Old Fashioned 3D Thinker
- RIP Harry Smith – A Working Class 3D Hero
- Customer Delight ‘Made In Heaven’ By The Royal Mail
- Customer Delight From McDonalds – Honest!
- Customer Delight As Competitive Advantage Free E-Book
- Bear Hugs Random Acts Of Kindness Advent Calendar
- Come To Our Leadership Breakfasts For A Bit Of ‘Strategic Thinking’!
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