“The mark of a great speaker is one who is genuinely interested in his audiences. Homing in on the challenges they face and the ‘motivational buttons’ to press at precisely the right time are just two of Andy’s fortes and we value enormously his contribution to our events programme each year. Andy has shown that he understands where his audience is and how to get it where it needs to be.”
Carole Beverley, Chief Executive, Entrepreneurs Forum
If you think you might be interested in me speaking at an event you’re organising, a staff conference you’re putting together, a team building day you’re setting up or a seminar you’re holding, then this is the page for you!
Have a look at the details below, and if you think I could make an impact for you, give us a call on 0114 243 4666 or email Lucy for more information.
What Andy Speaks About…….
It’s all about how ‘remarkable’ businesses compete in this fast moving world of crowded market places, rising customer expectations, transparency and inter connectedness!
They ‘Think in 3D’! That means creating and developing a business that is ‘Dramatically and Demonstrably Different’ from its competitors in everything that it does.
It’s about how winning businesses differentiate themselves from their competitors, how they create remarkable customer experiences and relationships, how they get the best from their people and create a sustainable culture that completely supports this. It’s about leadership, it’s about innovation and it’s about ‘doing stuff’!
Through constant research, ongoing work with, and learning from directors, partners and senior managers of literally thousands of businesses, he’s worked hard to identify some common factors that distinguish successful organisations and their leaders from their competitors. As well as writing his third book about these characteristics, everything he does is about sharing these findings with his audiences in a passionate way to help them actually make them happen in their organisation.
The key themes are:
Creating ‘Delighted’ and ‘Devoted’ Customers…
From finding them, attracting them, keeping them and maximising the relationships with them. It’s about doing stuff that ‘delights’ customers, gets them coming back for more and telling other people. It’s also about doing it ‘consistently’. That means developing a culture that creates customer champions – people who will go the extra mile for their customers, regardless of where they are in the business.
Maximising People Performance.…
this means developing committed, motivated and effective people at every level of the business. It’s about establishing a clear ‘vision’, getting ‘buy in’ to that vision, and motivating, inspiring and leading people – that’s leadership!
Maximising Financial Returns…..
Doing the things above, and then trying to do them better is how ‘remarkable’ businesses win. It’s about focusing on ‘profit’ and getting everyone and everything in the business doing the same. It’s about ‘innovation’ – the ‘successful exploitation of new ideas’ – and it’s about ‘doing stuff’!
“Andy has worked with our management teams across the business in various guises over the last five years. His energetic approach encourages engagement and he’s as comfortable dealing with directors as he is our managers and our front line people. We’ve valued his input, particularly in customer related sessions and his enthusiastic delivery of presentations ensures participation and a lively debate on key areas. He shows a genuine passion for your business too – I’d recommend him for any business looking at focusing on their sales and customer service strategies”
John Waterworth, Managing Director,
Andy’s Style And Approach…….
As a speaker, Andy thrives on interacting with people ensuring that they are challenged, stimulated and motivated. His style is participative, fast paced, humorous and relevant. He believes people learn best by doing and having fun!
As a result he works hard to offer them practical, stimulating fresh ideas, tools and techniques that provide no-nonsense ‘stuff’ they can actually use in their businesses immediately.
By de-mystifying the jargon and blowing away the ‘buzzwords’, clients tell him they like his pragmatic approach to topics such as developing real competitive advantage, improving sales and marketing effectiveness, creating great customer experiences and maximising opportunities and customer relationships.
It’s not about the latest ‘fad’ or hyped ‘panacea’ for business success, but proven methodologies that help successful businesses exceed customer expectations, develop committed, motivated and effective people, and maximise the bottom line.
From short, sharp blitzes that can ‘wow’ an audience, to longer in depth interactive sessions that provide specific solutions, Andy offers a refreshing, relevant and challenging approach – well that’s what his clients tell him he does!
”Andy has worked with our sales teams, senior managers and directors over the past few years in both UK and Ireland, and I would highly recommend him to any other organisation. His ability to personalise his sessions to what is required practically in a business today is quite unique. Each of his presentations captures his audience’s attention and allows each person to identify the potential within themselves. Andy’s captivating delivery creates an environment of participation and enjoyment. Our company has benefited from his training and we look forward to working with him in the future”
Patrick Byrnes, Sales Director
Click here for examples of specific topics Andy has spoken about!
Click here for examples who he has done it for!
Click here to register your interest in Andy speaking for you (Don’t worry, there’s no obligation!)