12Nov Andy’s 3D Thoughts 12th November
Great customer experiences from front line people on Trans Pennine Express and Easy Jet feature in this week’s 3D iDeas! As does HMRC and their Dramatically and Demonstrably Different way of saying ‘Sorry’. Plus, at this time of remembrance, there are some examples of innovation from World War 1.
As ever, just click on the image to listen – it’s all in around 3 minutes…..
- Innovation In World War 1
- HMRC Spends £10,000 On Flowers To Say ‘Sorry’
- Free ‘Stand In Your Own Queues’ Toolkit
If you never want to miss another 3D Thoughts and want to hear other past episodes or want to sign up for a little reminder when they’re out, just click here.
Alternatively, if you want to get all ‘modern’ and never miss one again then click on the icon to…