31Jul Andy’s 3D Thoughts 31st July
How do you create Dramatically and Demonstrably Different customer experiences? This week’s 3 iDeas highlight 3 principles of getting your people ‘on board’ to make it happen. It’s all about Engaging, Empowering and Enabling your people and there are lessons for anyone wanting to improve the experiences that your customers.
As ever, there’s no need to download anything! Just click on the icon below, listen and then DO something!
Links (click on them to find out more):
- Timpsons £500 To Solve A Customer Problem
- Pret A Manger Empowering For ‘Customer Delight’
- Pret A Manger (Again!) And They’re Approach To ‘Engagement’
- Our Online Create Delighted And Devoted Customers Training Programme (Use Code ANDY’SDEAL65 to get it for £27!)
- Download A FREE ‘Create An UBER Culture’ E-Book
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