Andy’s 3D Thoughts 10th July

10Jul Andy’s 3D Thoughts 10th July

3D ThoughtsWhat customer experience lessons can your business learn from Phil Collins? This week’s 3 iDeas highlight 4 ‘Customer Experience Lessons’ I witnessed at his recent Hyde Park concert. It was a Dramatically and Demonstrably Different customer experience from any other festival I’ve been to, and there are lessons in there for anyone wanting to differentiate their business and get ahead of their competitors through brilliant customer service.

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