27Mar Andy’s 3D Thoughts 27th March
Creating remarkable customer experiences is a key theme for this week’s 3 iDeas to help you take a Dramatically and Demonstrably Different approach to doing business. We’ve got 3 iDeas on focusing your efforts on the right customers, the importance of great customer experiences even if you have got a ‘quality’ product, a great example of how to delight customers from Wetherspoons by being easy to buy from.
As ever, there’s no need to download anything! Just click on the icon below, listen and then DO something!
- UK Customers Say Service Is More Important Than Product Quality
- Top 15 Mistakes Made In Customer Service
- Mine’s A Pint! Wetherspoons Make It Easy To Create Customer Delight
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