Andy’s 3D Thoughts 12th October

12Oct Andy’s 3D Thoughts 12th October

3D ThoughtsHere are this week’s 3D Thoughts!  This week’s 3 iDeas focus on creating great customer experiences! In around 3 minutes you’ll hear about some research about frustrates customers and some great examples of businesses that recognise and avoid that! As ever, there’s no need to download anything! Just click on the icon below, listen and then DO something!


Links:

UK Customers’ Biggest Frustration Is Being Stuck On Hold!Be Easy To Buy From And Deal With – The John Lewis Partnership WayEmpowering For Customer Delight – How They Do It At Pret A Manger

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