Want To Create Customer Delight? Read Our Book!

03Dec Want To Create Customer Delight? Read Our Book!

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We’re proud to announce today the launch of our new book! Yes, ‘Think in 3D! The 7 Characteristics Of 3D Businesses’ is available as a paperback from today (the KIndle e-book is coming soon!) and you can now order your copy to be despatched direct to your door!

The book highlights how winning businesses get ahead, and stay ahead of their competitors by ‘standing out from the crowd’ and ‘Delighting their customers’ is just one of the ways that they do that!

They are 3D Businesses and they are Dramatically and Demonstrably Different from the rest!. It’s over 320 pages packed with stimulating examples, ideas and practical steps that you can take to make it happen in your business. It gives real insights into how winning businesses…

  • Make their marketing work by standing out from the crowd
  • Create ‘remarkable’ experiences that ‘wow’ their customers – that’s customer delight!
  • Produce unrivalled levels of repeat business and loyalty
  • Establish effective leadership that creates committed, motivated and effective people
  • Deliver consistently
  • Continuously get better at what they do
  • Establish a culture that helps them make it all happen

Not the latest ‘fad’ or hyped ‘panacea’ for business success, nor a list of ‘do’s and don’ts, or ‘magical answers’, but proven methodologies and processes that help successful winning businesses get ahead, and stay ahead of their competitors. By reading it you’ll get…

  • Real insights into ‘Dramatically and Demonstrably Different’ Businesses who have done it, and are still doing it
  • Practical examples of what works (and doesn’t!)
  • An opportunity to see how your business measures up
  • Stimulating ideas and practical steps that you can actually take to make it work in your business

It’s practical, stimulating stuff – what else would you expect from us?!!! We’ll have a new 3D Store up and running very soon, but in the meantime…

Buy the book in our store!

 

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