Here are this week’s 3D Thoughts - Simply click on the icon below to listen to your 3 iDeas in 3 minutes – no need to download anything! Just click, listen and then DO something!
Don’t forget, so you never miss one again (and so you can listen when and where you want!), then subscribe via iTunes here.
Links:
National Customer Service Weeks – Not Just ‘Week’!
Has Email Killed The Art Of Conversation?
Enter The Dragon For Customer Delight!
Bookmarks:
4 Responses to Andy’s 3D Thoughts 1st October
Andrew Seaton
Replied on: October 1, 2012, 10:19 am
Thanks for the “shout out” Andy, and loved the thoughts, especially the idea of Customer Service being a “key differentiator”!
Andy Hanselman
Replied on: October 1, 2012, 10:26 am
Cheers Andrew!
Keep up the great work!
Andy
Richard Field
Replied on: October 3, 2012, 6:40 am
Hi Andy
Thanks again for your weekly thoughts, great initiative.
Just to let you know, your shared thoughts on ‘Your brand – Some Lessons from Apple and Waitrose’ sparked an idea that i used with a national sales team earlier this week, asking the question: How do you want to be seen and known. It was a great success, thanks.
Rich
Dr R D Field OBE
Andy Hanselman
Replied on: October 3, 2012, 7:08 am
Thanks for the comments guys – great news that this stuff is useful to you – that’s the aim!
Andy