You can download a pdf copy of the slides HERE. Feel free to copy, share, distribute and use them to suit! (If you’d like the powerpoint version to use yourself, simply email us and we will get the slides straight to you!).
I mentioned my ‘Forget CRM, Think MCR’ Toolkit which builds on some of the things we discussed in the session and helps you address your approach to Maximising Customer Relationships. Feel free to download it, distribute it and use it! If you have any questions about anything we covered, feel free to get in touch.
You may also be interested in an article called ’The 6 Ingredients Of Customer Delight’ that I wrote on the www.businesszone.co.uk website which you can see HERE. Alternatively, it is available as a download here.
For any of you, if you enjoyed my presentation and want to stay in touch, simply CLICK HERE to ‘sign up’ for my free monthly email ‘Remarkable Times’ and my short sharp weekly 3D Thoughts audios, that each provide stimulating news, ideas and recommendations in your inbox to help you compete, not get beat! All we need is your name and your email address and we’ll do the rest! Promise we won’t bombard you with ‘spam’ or push ‘products’ at you!
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