Had a great Make A Difference day with the Spice Yorkshire Team yesterday – thanks for all your contributions and ideas! Here are the slides from the session, along with a couple of other things you might find useful.
The 7 Characteristics Of ‘Remarkable’ Businessess – a paper highlighting many of the things we discussed during the day
What Exactly Is Customer Delight? – a paper highlighting the key ingredients of ‘customer delight’
Any questions or comments about anything we discussed (or didn’t!), please don’t hesitate to get in touch!