Putting Customers First With The ISMM!

15Apr Putting Customers First With The ISMM!

It was good to meet and present to all the members of ISMM at the event at DeVere’s Wokefield Park Golf Resort last night! Thanks for your contributions and feedback after my presentation on ‘Creating Devoted Customers’.

You can download a pdf copy of the slides HERE. Feel free to copy, share, distribute and use them to suit! (If you’d like the powerpoint version to use yourself, simply email karla@competeorgetbeat.com  in our office, she will get the slides straight to you!)

You may be interested in an article called ‘The 6 Ingredients Of Customer Delight’ that I wrote on the www.businesszone.co.uk website which you can see HERE. Alternatively, it is available as a download here.

You may also be interested in my ‘Forget CRM, Think MCR’ Toolkit which builds on some of the things we discussed in the session and helps you address your approach to Maximising Customer Relationships. Feel free to download it, distribute it and use it! If you have any questions about anything we covered, feel free to get in touch.

Finally, if you enjoyed my presentation and want to keep in touch, simply CLICK HERE to ‘sign up’ for my free monthly email ‘Revolutionary Times’  and my short sharp weekly 3D Thoughts audios, that each provide stimulating news, ideas and recommendations in your inbox to help you compete, not get beat! All we need is your name and your email address and we’ll do the rest!

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