Well, it’s out this week here in the UK. Yes, it’s iPad time! The buzz is already kicking in..the anticipation, the excitement, and the hype! Well, let me tellyou… it’s all true! It’s fantastic! I had a good ‘play’ with an iPad this weekend thanks to the kindliness of Andrew Seaton, MD of our IT providers, Resolve [...]
Spectacular Service Means Customer Delight!
Posted in: General
We’ve been at our friends and clients The Entrepreneurs Forum 7th Annual Conference in Gateshead, which, as ever was an amazing mix of brilliant speakers, great people and fantastic ideas. My Partner, Jill had left her glasses at home, and was struggling reading and taking notes. She’s resigned herself to a day of frustration and ‘blurredness’! Chatting [...]
Happy 5th Birthday YouTube!
Posted in: General
YouTube is now 5! If you want any evidence that the world of media has changed, the statistics are amazing: 2Billion videos watched each day! 24 hours of video uploaded every minute! This short video tells the story – well worth 2 minutes of your time: 2 Questions: What does all that mean to you and your business? What are you [...]
Getting ‘Onside’ with ‘On-line’ Marketing!
Posted in: General
We got this email today from a local haulage and distribution business NDF Freight Forwarding. It said: Ladies, print this off, learn verbatim and impress your other half. Gentlemen, print this off and give it to any female to study and digest for hassle free viewing throughout the summer: In preparation for the World Cup, the “offside [...]
Podcast 5: Creating A Customer Culture – An Interview With Paul Meehan, Director Of Customer Experience At Axa Insurance
Posted in: General
You’ll love this one! It’s an interview with friend and client, Paul Meehan, Director Of Customer Experience at Axa Insurance. Paul has an amazing amount of experience in building and selling a very successful insurance broking business and then moving to the huge organisation that is Axa Insurance. You’ll hear Paul’s insightful ideas, views and practical experiences [...]
Making A Splash in Dublin!
Posted in: General
Customer Loyalty – It’s NOT On The Cards!
Posted in: General
What earns loyalty? Apparently it’s not the cards! Despite 86% of the population using retail loyalty cards on a regular basis, 50% of shoppers do not think it is worthwhile collecting points, according to a new survey from YouGov SixthSense. The report also found that 93% of consumers would continue to shop somewhere, even if [...]
Follow Us!
SIGN UP for ‘Remarkable Times’ !
Regular rants, raves, ideas and recommendations on creating a competitive business.
Booking Enquiry
3D Store
About Me
Andy Hanselman helps develop ‘Remarkable’ businesses by ‘thinking in 3D’! That means being ‘Dramatically and Demonstrably Different’! He does it by researching, speaking about, writing about and working with high performing businesses that are winning in today’s ever increasing competitive marketplaces. He’s been doing it for over 20 years, and has worked with thousands of business leaders, decision makers and their people at conferences, seminars, team building events, workshops and ‘in-house’ in the UK and around the world. He’s written two books, and is currently working on this third – ‘The 7 Characteristics Of ‘Remarkable’ Businesses’.
.Recent Discussion Paper
Copyright © . 
Entries RSS. Comments RSS