I’m facilitating a ‘strategic’ session with designers Purple Circle tomorrow. It involves the whole team in the business getting involved for the whole morning to generate and discuss business improvement ideas. A ‘temp’ is coming in to answer the telephones, and deal with any customer enquiries and queries.
I often recommend to clients when doing things like this that they notify their own customers that people will be ‘out of the loop’ for whatever time, and this is why. I recommend it because first of all, it’s courteous to customers, secondly, it keeps them informed of what’s happening, and importantly it
Bookmarks:
