It’s obvious stuff - we know that people make the difference. This was reinforced for me after staying in the Beamish Hall Hotel near Durham on Wednesday night for an event I was doing there yesterday. We’d arrived late at this lovely hotel set out in the country side, and didn’t meet many staff that [...]

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Picked up a simple, but great idea yesterday from a memeber of the audience at the seminar I was speaking at last night in Sheffield. We were talking about getting customer feedback and Ronnie Lewin of Genius Design, a local producer of bespoke, contemporary furniture explained that part of his interaction with new customers is to [...]

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Just stayed at the brand new Yang Sing Oriental Hotel in Manchester which is amazing. A small ’boutique’ hotel with a modern contemporary oriental feel. As well as the decor, the fabulous attentive and engaging staff, a couple of little things stood out: all drinks in the mini bar were free, and all calls from your room [...]

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Hello…. and apologies! I’ve been unable to enter anything on the website since July 21st. That’s because on July 22nd I collapsed in front of clients, was rushed to hospital and spent 3 weeks there, followed by another 4 weeks ‘recouperating’ at home. For information, I had ‘Encephalitis’ which I discovered is pretty serious!
 
Anyway, back at it [...]

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[ 30 September, 2008 5:30 pm to 1 October, 2008 3:30 am. ] Andy will be speaking in Ripon as part of a series of business seminars throughout Yorkshire and Humberside organised by Business Link Yorkshire in July and September. Due to funding from Business Link there is no charge for these events.
Andy will be leading this interactive seminar for local business leaders aimed at helping them look at [...]

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[ 24 September, 2008; 5:30 pm to 9:30 pm. ] Andy will be speaking in Huddersfield as part of a series of business seminars throughout Yorkshire and Humberside organised by Business Link Yorkshire in July and September. Due to funding from Business Link there is no charge for these events.
Andy will be leading this interactive seminar for local business leaders aimed at helping them look at their [...]

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[ 17 September, 2008; 5:30 pm to 9:30 pm. ] Andy will be speaking in Scarborough as part of a series of business seminars throughout Yorkshire and Humberside organised by Business Link Yorkshire in July and September. Due to funding from Business Link there is no charge for these events.
Andy will be leading this interactive seminar for local business leaders aimed at helping them look at their [...]

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[ 10 September, 2008; 5:30 pm to 9:30 pm. ] Andy will be speaking in Sheffield as part of a series of business seminars throughout Yorkshire and Humberside organised by Business Link Yorkshire in July and September. Due to funding from Business Link there is no charge for these events.
Andy will be leading this interactive seminar for local business leaders aimed at helping them look at their [...]

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[ 3 September, 2008; 5:30 pm to 9:00 pm. ] Andy will be speaking in Hull as part of a series of business seminars throughout Yorkshire and Humberside organised by Business Link Yorkshire in July and September. Due to funding from Business Link there is no charge for these events.
Andy will be leading this interactive seminar for local business leaders aimed at helping them look at their [...]

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[ 25 September, 2008; 9:00 am to 10:00 am. ] Andy has been asked to present two different marketing workshops….more details to follow shortly. Watch this space!!

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