Tony Sets The Tone!

It’s obvious stuff – we know that people make the difference. This was reinforced for me after staying in the Beamish Hall Hotel near Durham on Wednesday night for an event I was doing there yesterday. We’d arrived late at this lovely hotel set out in the country side, and didn’t meet many staff that eveining apart from the receptionist who was very nice.

Breakfast time was a totally different experience. Tony, the restaurant manager was fabulous! Pleasant, smiling, caring and upbeat (but not too over the top – just right!). He set the tone for the restaurant and the hotel as a whole. You could argue ”Big Deal,

What Don’t You Like?

Picked up a simple, but great idea yesterday from a memeber of the audience at the seminar I was speaking at last night in Sheffield. We were talking about getting customer feedback and Ronnie Lewin of Genius Design, a local

Sing About The Little Things!

Just stayed at the brand new

I’m Back… Ready and Raring!

Hello…. and apologies! I’ve been unable to enter anything on the website since July 21st. That’s because on July 22nd I collapsed in front of clients, was rushed to hospital and spent 3 weeks

Thinking in 3D Business Link Event – Ripon Spa Hotel, Ripon

Andy will be speaking in

Thinking in 3D Business Link Event – St. George’s Hotel, Huddersfield

Andy will be speaking in

Thinking in 3D Business Link Event – Crown Spa Hotel, Scarborough

Andy will be speaking in

Thinking in 3D Business Link Seminar – Bramall Lane, Sheffield

Andy will be speaking in

Thinking in 3D Business Link Seminar – Hull Institute of Logistics, Hull

Andy will be speaking in

Marketing Workshops – Durham Business Club

Andy has been asked to present two different marketing workshops….more details to follow shortly. Watch this space!!

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