I received a draft copy of fellow Management Issues Thought Leader Max McKeown’s new book ‘The Truth About Innovation’ this week from Max himself.
First of all, it’s a great book (I’m half way through it), but it isn’t totally finished or proofed as it’s not due out until the summer. Max explained this in his email, [...]

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Very occasionally, and I mean ‘very’, you experience something that completely blows you away and sets a new level of excellence that you didn’t know existed and that others simply can’t touch.
The U2 3D film is just one of those experiences. I watched it last night at the National Media Museum IMax Cinema, Bradford and it took my [...]

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I like this - it’s a simple but powerful and engaging way of getting a key message across. The world as we know it is changing! Or maybe for some of us, the world as we used to know it has already changed!

http://www.youtube.com/watch?v=dGCJ46vyR9o

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I blogged about customer vigilanties last month. I read an article in The Times on Saturday highlighting how it’s growing in the UK too. The article reinforces the fact that they are so easy to set up and join. Examples include the 7500 registered members on orangeproblems.co.uk and over 175,000 registered members on a revenge site for [...]

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It’s taken me a week to report on a great meeting I had last friday with Matt Rhodes of FreshNetworks. Matt is an expert in ‘customer engagement’ and provided some fabulous insights into how organisations are engaging customers online for all sorts of stuff, particularly for collaboration on new ideas and products.
Technology allows organisations not [...]

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I spent an hour listening to a telephone seminar given by Seth Godin last week. It was hosted by San Fransisco Entrepeneur, a community of enrepreneurs in yes, you’ve guessed it, San Fransisco! It was a good hour well spent.
They’ve now made it available as a download so you can listen to it at your leisure, rather than through a [...]

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I was lucky enough to be in London yesterday for the London Marathon - Watching, not participating! Well, actually, that’s untrue. The crowds DID participate. They were an integral part of the event and contributed to making it an unbelievable experience.
What struck me was the willingness of the thousands who lined the route to become ‘engaged’. We [...]

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Thanks very much to everyone who came to the Doncaster Chamber Executive Dinner last night at the Mount Pleasant Hotel. You’ll see I’ve uploaded the slides from my presentation - feel free to download them and use them at will! Here’s a link to a toolkit you may find useful too. ‘Scriptease - Uncovering Your [...]

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I’ve already commented on the trials and tribulations of Terminal 5. My initial thought was to come over all ‘Victor Meldrew’ and think ‘I don’t believe it!’ Have you ever done that? You know, when you’ve spotted something that seems so daft or pointless in a business?  You think ‘who on earth came up with [...]

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[ 17 April, 2008; 9:00 am to 4:00 pm. ] Andy is delivering a ‘Leading Your Business’ Masterclass on the Fastest 50 Business Improvement Programme. More details here.

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