Standing Out Makes It ‘Good’!
Just got an invite to an event being organised by Halliwells Solicitors in Sheffield.
The imagery is great.
The three key partners dressed as gangsters looking mean and moody – so ‘un solicitor like’, it’s brilliant!
Hope it shows up here.
A firm of lawyers ‘daring to be different’, and not taking themselves too seriously.
Whatever next!!!….. and YES! Of course I’m going to the event!
Posted in General by: Andy on January 31, 2007 | No Comments | 
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Seeing the ‘Real Picture’
Just back from a fantastic swimming training weekend for my triathlon.
The Total Immersion training workshop teaches you to ‘swim like a fish’!
A number of fantastic lessons for me, but here’s one for you. The session started off with them filming me in action. Wow – if a picture paints a thousand words, my swimming technique (or lack of it!) was highlighted in glorious technicolour.
It immediately highlighted just how ugly my swimming is. Now, imagine if that video was on your business – in your reception, awaiting your delivery drivers or sales people when they arrived at a customer’s office. Or how about videoing you chairing your next meeting, appraisal, or team presentation? Even an audio recording might teach you something.
Nobody does things deliberately badly, but we somethimes need others to point out what is really going on. How could you ‘hold up a mirror’ to you and your business?
Perhaps, if videoing isn’t practical, get an ‘outsider’ to provide a fresh pair of eyes to see the ‘Real Picture’!
By the way, I was filmed again at the end of a weekend – what an improvement! And I could see it right in front of my eyes!!
Now, back to the pool for more practice!
Posted in General by: Andy on January 29, 2007 | No Comments |
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Andy to be Key Note Speaker at BIBA Conference
Andy has been confirmed as the Key Note speaker at the British Insurance Brokers Association (BIBA) Yorkshire and Northern Region Annual Conference on October 3rd.
It takes place at the Royal Armouries in Leeds.
Posted in General by: Andy on January 25, 2007 | No Comments |
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Boosting Business in Barnsley!
Yesterday evenining was spent at the Brooklands Hotel (Home of the Barnsley Chop!) in Barnsley at an event organised by Business Link South Yorkshire.
We had a great evening with an impressive turnout of local business leaders.
Click here for the slides.
And Click here for my article Avoiding ‘Scriptease’ In Your Business.
Posted in General by: Andy on January 24, 2007 | No Comments |
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An ACE Morning!
I had a really interesting and stimulating morning yesterday with the ACE 17 Group in York.
The Academy For Chief Executives is a group of like minded business leaders who meet monthly to share ideas, problems and learning.
Click here for the slides from the session, and here for Vision, Values and Victors, a paper I think you’ll find useful.
Posted in General by: Andy on January 24, 2007 | No Comments |
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More Than’ just a number?
The Guardian has reported that the Insurer More Than.. have announced that all their customers will now have a dedicated account manager at their call centre in response to customer frustrations of anonymity and being passed round different departments.
It seems a positive move.
It will be interesting to see if customers become More Than happy with the results.
Posted in General by: Andy on January 23, 2007 | No Comments |
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40 FREE ideas!
In December we held a highly successful event for business leaders in Tees Valley called Playing To Win. We produced a simple handout for participants to take away which contained 40 ideas for action.
The feedback from this was great, so we’ve made it available on the website as a FREE download.
You’ll find a number (40 to be precise!) of ideas you can put into action immediately – why not use it to generate a couple of new year’s resolutions!
Download it here. Don’t forget to let us know about any successes!
Posted in General by: Andy on January 18, 2007 | No Comments |
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Chaos at the Check in?
The Budget Airlines are up in arms about the extra tax that has to be paid on flights after February 1st. They’re threatening to stop people flying if they don’t pay, even though they have already paid their fares. I know some people have had ‘strongly worded’ emails about this, but there does appear to be some ‘vagueness’ about we must pay, or they ‘would like us’ to pay. Even when you offer to pay, some arent ‘easy’ to do business with.
Easy Jet recently emailed someone I know to inform them that the flight they’d already booked was subject to a tax increase and that they had to pay the extra within 10 working days. The link on the email didn
Posted in General by: Andy on January 17, 2007 | No Comments |
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April Date For Masterclasses in Sheffield
Andy has just been asked to deliver 2 Masterclasses for Sheffield Chamber Of Commerce in April.
Creating More Customers will be the theme of the morning session and Winning With Customer Service takes place in the afternoon of April 25th.
More details will be posted soon, but if you are interested, please email the office lucy@competeorgetbeat.com
Posted in General by: Andy on January 16, 2007 | No Comments |
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Your Competitive Advantage – Extend it like Beckham!
David Beckham’s ‘Revolutionary’ Deal to join LA Galaxy for a reputed
Posted in General by: Andy on January 15, 2007 | No Comments |
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